Payments & Payment Options Policy

This Payments & Payment Options Policy governs all financial transactions conducted with Planta Crop Care (“Company,” “we,” “our,” or “us”). By placing an order on our platform, you agree to comply with the terms outlined below.

1. Accepted Payment Methods

We may accept the following payment methods, subject to availability:

• UPI (Unified Payments Interface)
• Net Banking
• Debit Cards
• Credit Cards
• Wallet Balance (if applicable)
• Other approved digital payment gateways

The Company reserves the right to add, remove, suspend, or restrict payment methods at its sole discretion without prior notice.

2. Payment Authorization

By submitting payment details, you represent and warrant that you are legally authorized to use the selected payment method.

The Company is not liable for unauthorized transactions conducted using your payment credentials.

3. Payment Confirmation

Orders will only be processed after successful payment authorization and confirmation from the respective financial institution or payment gateway.

In the event of payment failure, delay, or verification requirement, order processing may be suspended or cancelled without liability.

4. Pricing & Taxes

All prices are displayed in applicable local currency and may be subject to taxes, duties, or additional charges as required by law.

The Company reserves the right to correct pricing errors or inaccuracies at any time prior to shipment.

5. Failed or Reversed Payments

If a payment is declined, reversed, disputed, or charged back after order processing, the Company reserves the right to:

• Suspend or cancel the order
• Recover outstanding amounts through lawful means
• Suspend customer accounts pending investigation

Customers remain fully responsible for any unpaid balances.

6. Refund Processing

Refunds, where approved under our Refund Policy, will be processed through the original method of payment unless otherwise determined by the Company.

Processing timelines for refunds depend on the issuing bank or payment provider. The Company is not responsible for delays caused by financial institutions.

7. Fraud Prevention & Verification

To prevent fraud and unauthorized transactions, the Company reserves the right to request additional verification documents before confirming or dispatching orders.

Orders suspected of fraudulent activity may be cancelled without prior notice.

8. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential damages arising from payment processing errors, gateway failures, or banking delays.

Our total liability shall not exceed the amount paid for the specific transaction in dispute.

9. Amendments

Planta Crop Care reserves the right to modify this Payments Policy at any time. Continued use of our platform constitutes acceptance of such changes.