Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy describes how Planta Crop Care (“Company,” “we,” “our,” or “us”) collects, uses, processes, stores, shares, and protects personal information. By accessing or using our website, you expressly consent to the practices described herein.

1. Information We Collect

We may collect, process, and store the following categories of information:

• Name, phone number, email address, and shipping address
• Payment-related information (processed via third-party gateways)
• Device identifiers, IP address, browser data, and usage analytics
• Order history and transaction details
• Communications with customer support

2. Purpose of Data Use

We may use collected information for purposes including, but not limited to:

• Order processing and delivery
• Customer support and dispute resolution
• Fraud detection and prevention
• Marketing communications and promotional offers
• Improving platform functionality and user experience
• Legal compliance and regulatory obligations

By using our services, you grant the Company a non-exclusive, worldwide, royalty-free right to process your data for legitimate business purposes.

3. Data Sharing

We may share information with:

• Payment processors and financial institutions
• Logistics and shipping partners
• Analytics and marketing service providers
• Legal authorities where required by law
• Affiliates, subsidiaries, or business successors

In the event of a merger, acquisition, restructuring, or asset sale, user data may be transferred as part of the transaction.

4. Marketing Communications

By providing your contact information, you consent to receive promotional emails, SMS, and marketing communications. You may opt out at any time; however, transactional communications cannot be opted out of.

5. Data Retention

We retain personal information for as long as necessary to fulfill business, legal, and compliance obligations. Even after account closure, certain records may be retained for fraud prevention, taxation, and dispute resolution purposes.

6. Cookies & Tracking

We use cookies, tracking technologies, and analytics tools to monitor usage behavior, enhance user experience, and conduct marketing activities. Continued use of the website constitutes consent to such tracking.

7. Data Security

While we implement reasonable administrative and technical safeguards, no method of electronic transmission or storage is completely secure. The Company shall not be liable for unauthorized access resulting from circumstances beyond reasonable control.

8. User Rights

Subject to applicable law, you may request access, correction, or deletion of personal data by contacting us. The Company reserves the right to deny requests where legally permitted.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such external sites.

10. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential damages arising from data breaches, system failures, or third-party actions. Total liability shall not exceed the amount paid by the user for services in the preceding twelve months.

11. Amendments

The Company reserves the right to modify this Privacy Policy at any time without prior notice. Continued use of our services constitutes acceptance of the updated policy.