Shipping & Delivery Policy

This Shipping & Delivery Policy governs all orders placed with Planta Crop Care (“Company,” “we,” “our,” or “us”). By placing an order through our website, you agree to this policy in full. Please review our Terms of Service and Refund Policy.

1. Order Processing

All orders are subject to acceptance and availability. Confirmation of receipt does not constitute acceptance. We reserve the right to refuse, cancel, or limit any order at our sole discretion.

Processing timelines are estimates only and exclude weekends, public holidays, and unforeseen closures.

2. Shipping Timelines

Delivery timelines provided at checkout are indicative and not guaranteed. Delays may occur due to logistics constraints, regulatory inspections, weather, or force majeure events.

Delays in shipment shall not entitle the Customer to compensation, cancellation, or damages except where required by applicable law.

3. Shipping Charges

Shipping charges, if applicable, are calculated at checkout and are non-refundable once dispatched. The Company reserves the right to charge proportionate shipping fees for partial shipments.

4. Risk of Loss & Title Transfer

Risk of loss passes to the Customer upon dispatch from our warehouse or authorized distribution center. The Company’s responsibility ceases once the shipment is handed over to the carrier.

5. Delivery Obligations

• Delivery is deemed complete upon successful delivery to the provided address.
• Delivery attempts refused or failed due to incorrect details shall be considered fulfilled.
• Customers must ensure availability to receive shipments.

6. Inspection Upon Delivery

Customers must inspect goods immediately upon receipt. Visible damage or discrepancies must be reported in writing within 24 hours.

Failure to notify within this period constitutes acceptance of goods in satisfactory condition.

7. Agricultural & Sensitive Goods Disclaimer

Certain products may be environmentally sensitive. The Company shall not be liable for deterioration due to environmental exposure, improper storage, or regional regulatory restrictions.

8. Incorrect Address & Failed Deliveries

Orders returned due to incorrect address or refusal may incur return shipping, re-shipping, or restocking charges. Refunds, if any, shall exclude shipping and administrative costs.

9. Force Majeure

The Company shall not be liable for delays caused by natural disasters, government restrictions, transport disruptions, pandemics, or other events beyond reasonable control.

10. Limitation of Liability

To the maximum extent permitted by law, total liability shall be limited strictly to the amount paid for the specific product. The Company shall not be liable for indirect, consequential, or crop-related losses.

11. Dispute Resolution

All disputes shall first be addressed via written communication to our Customer Support. Legal disputes shall fall under the exclusive jurisdiction of courts located in [Insert Jurisdiction].

12. Amendments

Planta Crop Care reserves the right to amend this policy at any time without prior notice. Continued use of services constitutes acceptance of revisions.